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PK78 Frequently Asked Questions

Everything you need to know about your PK78 account — deposits, withdrawals, cricket betting, bonuses, slots and responsible gaming — answered in plain English.

Account Deposits & Withdrawals Sports & Cricket Casino & Slots Bonuses Responsible Gaming

Account

Account & Login

Creating an account on PK78 is straightforward. Visit the Register page, enter your mobile number, choose a strong password and complete the quick verification step via SMS. The whole process takes under two minutes. Once your account is set up, you can log in, make your first deposit in PKR and start betting or playing right away. Make sure you are 18 years of age or older before registering.

Go to the Login page and click "Forgot password?" just below the password field. Enter your registered mobile number and we will send a one-time code via SMS. Use that code to set a new password. The reset takes under two minutes and your account balance, history and bonuses stay completely intact. If you do not receive the SMS within a few minutes, check that you entered the correct number and try again.

No. Each player is permitted one account only. Duplicate accounts are not allowed and may result in account restrictions. If you have accidentally created two accounts or are having trouble accessing your original account, contact our support team so they can help you merge or restore access safely.

Log in to your account and navigate to the Profile or Account Settings section. From there you can update your display name and certain personal details. For security reasons, changes to your registered mobile number may require identity verification. If you run into any issues, our support team is available around the clock to help you through the process.

Payments

Deposits & Withdrawals

PK78 supports a range of payment options popular across Pakistan:
  • JazzCash – mobile wallet deposits and withdrawals
  • Easypaisa – quick transfers via the app or USSD
  • Raast – instant bank-to-bank transfers
  • Bank Transfer – standard interbank transfers
  • Debit/Credit Cards and other mobile wallets
All transactions are processed in PKR so there are no conversion fees or surprises.

Most deposits via JazzCash, Easypaisa and Raast are credited to your PK78 balance within a few minutes, often instantly. Bank transfers may take slightly longer depending on your bank's processing times. If your deposit has not appeared after 30 minutes, check your transaction confirmation from your payment provider first, then reach out to support with the reference number.

Log in to your account and go to the Withdraw section in your dashboard. Select your preferred method (JazzCash, Easypaisa, Raast or Bank Transfer), enter the amount in PKR and confirm. Withdrawals are typically processed within a few hours. Make sure the account details you provide match the name on your PK78 account to avoid any delays.

Minimum deposit and withdrawal limits are displayed inside your account dashboard under the Cashier section. Limits may vary depending on which payment method you choose. JazzCash and Easypaisa generally have lower minimums, making them convenient for players who prefer smaller, more frequent transactions in PKR.

Sports

Sports Betting & Cricket

PK78 covers a wide range of cricket markets including Pakistan Super League (PSL) matches, T20 internationals, One Day Internationals, Test series and major tournaments like the T20 World Cup. You can place pre-match bets as well as live in-play bets with odds that update ball by ball. Head to the Sports section to see all available markets.

PK78 offers a broad range of cricket bet types to suit all experience levels:
  • Match Winner (pre-match and live)
  • Top Batsman and Top Bowler
  • Total Runs Over/Under
  • Toss Winner
  • Man of the Match
  • Over-by-over run totals
  • Innings totals and session betting
Available markets vary by match. PSL fixtures tend to have the deepest market selection on the platform.

Yes. Alongside cricket, PK78 covers football leagues and international fixtures, as well as popular esports titles. Whether you want to back a Premier League side or bet on a CS2 or Dota 2 tournament, the Sports and Bet sections have markets available. Cricket remains the flagship sport on the platform, but the range is growing regularly.

Casino

Casino & Slot Games

PK78 hosts hundreds of slot titles across classic 3-reel slots, modern video slots and progressive jackpot games. You can browse the full collection in the Slot Games section or explore by category in the Game Lobby. Filters let you sort by provider, theme, volatility or jackpot size so you can find your preferred style quickly.

The Casino section features live dealer tables streamed in HD. Available games include Baccarat, Roulette, Blackjack, Teen Patti and various game show-style titles. Real dealers run the tables in real time so you get a genuine casino atmosphere from wherever you are in Pakistan. Tables run around the clock, so there is always a seat available.

No app download is required. PK78 is fully optimised for mobile browsers on both Android and iOS. Simply open your browser, visit the site and log in — everything loads smoothly, including live casino streams and slot games. You can add PK78 to your phone's home screen for a one-tap shortcut that feels just like a native app without using any storage space.

Bonuses

Bonuses & Promotions

New players at PK78 are eligible for a welcome bonus on their first deposit. The exact offer and bonus amount is shown on the Promotions page, which is updated regularly. After claiming your welcome bonus, keep an eye on the Promotions section for reload bonuses, free spins, cashback offers and special deals tied to PSL season and major cricket tournaments.

Wagering requirements (also called rollover or playthrough) mean you need to wager your bonus amount a certain number of times before you can withdraw the bonus funds as cash. For example, a PKR 1,000 bonus with a 10x wagering requirement means you need to place PKR 10,000 in total bets before the bonus converts to withdrawable cash. Full wagering terms for each promotion are listed on the Promotions page.

After logging in, go to the Promotions or Bonus tab in your account dashboard. You will see all active bonuses, their current progress, expiry dates and remaining wagering requirements in one place. It is a good habit to check this section at the start of each session so you know exactly where you stand.

Responsible Gaming

Responsible Gaming

PK78 takes responsible gaming seriously. Inside your account settings you can set daily, weekly or monthly deposit limits to keep your spending within budget. You can also set session time reminders so you know how long you have been playing. If you feel you need a break, the cool-off or self-exclusion option lets you temporarily or permanently restrict access to your account. Visit our Responsible Gaming page for full details.

Yes. PK78 is strictly for players aged 18 and above. By creating an account you confirm that you meet the minimum age requirement. We encourage all players to treat gaming as entertainment and to only bet amounts they are comfortable losing. Never chase losses and always set a budget before each session.

Log in and go to Account Settings, then select the Responsible Gaming or Self-Exclusion option. You can choose a cooling-off period (from 24 hours up to several weeks) or request a longer exclusion. During an exclusion period your account will be restricted and you will not receive any promotional communications. If you need assistance setting this up, our support team can help you immediately.

Quick Links

Still Have Questions?

Our support team is available 24 hours a day, 7 days a week. If you could not find the answer you were looking for in the FAQ above, get in touch and we will help you out.

[email protected]
About PK78

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Join thousands of players across Pakistan already betting on cricket, spinning slots and playing live casino games on PK78 — all in PKR.

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What PK78 Offers

Everything in One Platform

From live PSL odds to jackpot slots and HD live casino — here is a quick overview of what is waiting for you after you log in.

Cricket & PSL Betting

Live in-play markets on every PSL match, T20 international and major tournament. Ball-by-ball odds, multiple bet types and same-match parlays available.

Live Casino

Real dealers, HD streams, 24/7 tables. Baccarat, Roulette, Blackjack and Teen Patti — feel the atmosphere of a real casino from anywhere in Pakistan.

Hundreds of Slot Games

Classic reels, modern video slots and progressive jackpots all in one place. Filter by theme, provider or jackpot size and start spinning in seconds.

PKR Payments

Deposit and withdraw in PKR via JazzCash, Easypaisa, Raast and Bank Transfer. No conversion fees, no hidden charges — just fast, straightforward transactions.

Weekly Bonuses

Welcome bonuses for new members, reload offers for returning players, free spins and PSL-season specials. Check the Promotions tab after every login.

Responsible Gaming Tools

Set deposit limits, session reminders and self-exclusion options directly from your account. PK78 is for adults 18+ only — play for fun, play within your means.

About This FAQ Page

This page covers the questions our players ask most often. Whether you have just discovered PK78 and are wondering how to get started, or you are an existing member trying to sort out a payment query, the answers above should point you in the right direction. The FAQ is grouped by topic so you can jump straight to the section that is relevant to you — Account, Payments, Sports, Casino, Bonuses or Responsible Gaming.

PK78 is built specifically for players in Pakistan. Everything on the platform — the payment methods, the PKR currency, the cricket markets and the customer support — is designed with the Pakistani user in mind. We know that JazzCash and Easypaisa are the go-to payment apps for most people here, which is why they are front and centre in the Cashier. We also know that PSL season is the biggest time of year for cricket fans, so the sports betting section gets extra attention during that period with deeper markets and special promotions.

How to Get the Most Out of PK78

New players often ask where to begin. The honest answer is: start with what you enjoy. If cricket is your thing, head to the Sports section and browse the upcoming fixtures. If you prefer spinning reels, the Slot Games page has filters that make it easy to find something you will enjoy. And if you like the social energy of a casino table, the Live Casino has HD-streamed tables running around the clock.

Before you start, check the Promotions page to see what offers are active. New player welcome bonuses are often the most generous offer you will ever receive on the platform, so it is worth understanding the terms before your first deposit so you can make the most of it.

Keeping Your Account Safe

Account security is something we take seriously at PK78. Use a password that is unique to this site — do not reuse passwords from your email, WhatsApp or banking apps. Never share your login details with anyone, and be cautious of any messages that claim to be from PK78 and ask for your password or OTP. Legitimate support staff will never ask for your password. If anything ever looks suspicious, change your password immediately and contact support.

We also encourage players to use the responsible gaming tools available in their account settings. Setting a deposit limit before each month begins is one of the simplest and most effective ways to keep gaming enjoyable and within budget. The platform is designed for entertainment — and keeping it that way is a shared responsibility between PK78 and our players.

Ready to Get Started?

Join PK78 Today and Start Playing

Create your free account in under two minutes, make your first PKR deposit via JazzCash or Easypaisa and claim your welcome bonus. Cricket betting, live casino and slots are all waiting.

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